Purposes and methods of processing personal data:
Welcome to our website caffetrinca.it (the Site) for caffe trinca. single-member company ("caffetrinca.it") your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and take specific measures to keep them safe.
Below you will find the main information on the treatment by caffetrinca.it of your personal data in relation to your browsing of caffetrinca.it and the use of the services offered.
For detailed information on how caffetrinca.it manages your personal data, please read our Privacy Policy.
Some services may be subject to specific legal terms, in which case we will give you all the appropriate information from time to time.

Who is the owner?
Below is the main information on the processing of your personal data by caffe trinca. single-member company based in Via Don Milani 82, 90044, Carini (PA)
Headquarters: Via Don Milani 82, 90044, Carini (PA), Italy, as Data Controller.
For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to the email address: info@caffetrinca.it or by writing to the address of the caffe trinca office.

What data do we process and why?
The personal data that caffetrinca.it processes are those you provide us when you complete an order and purchase goods, and those we collect while you browse or use the services offered on caffetrinca.it. caffetrinca.it can therefore collect data about you such as personal data such as name and surname, shipping address and billing address, navigation data and your purchasing habits.
Your personal data are processed for the following purposes:
- conclude and execute the purchase contract for goods offered on caffetrinca.it;
- provide you with the services of caffetrinca.it such as subscription to the newsletter;
- allow you to register on the Site and use the services reserved for registered users;
- manage your requests forwarded to our Customer Service.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested. We also carry out statistical surveys and analyzes with data in aggregate form to understand how the users interact and use the Site to improve our offer and our services.Only with your express consent, however, we process your personal data for:
- carry out commercial and promotional communication activities;
- customize the Site and commercial offers based on your interests.

Who will process your data?
Your personal data are processed by duly trained staff of caffe trinca. single-member company as Data Controller.
Furthermore, for organizational and functional needs relating to the provision of services on caffetrinca.it, your data may be processed by our suppliers.
The latter have been evaluated and chosen by caffe trinca. single-member company for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law. This information may undergo changes and additions over time, we therefore invite you to periodically check its contents. Where possible, we will try to inform you promptly of the changes made.

Privacy Policy

General informations
Who is the Data Controller? Caffe trinca. single-member company based in Via Don Milani 82, 90044, Carini (PA)
Operational Headquarters: Via Don Milani 82, 90044, Carini (PA), Italy, is the Data Controller, i.e. the person who decides how and why to process your personal data. You can always contact caffetrinca.it by writing to the above address, by writing to info@caffetrinca.it.

What personal data do we collect?
The categories of personal data that caffe trinca. single-member company collects and processes when you browse or shop on caffetrinca.it, are the following:

a) we collect the personal data necessary to complete and execute your purchase on caffetrinca.it such as name and surname, e-mail address, shipping address, billing address, telephone and payment data;

b) we collect your e-mail address when you sign up for our newsletter service;

c) we process the personal data you provide us when you contact our Customer Service to provide you with the requested assistance;

d) with your consent, we collect and use your personal data for marketing purposes;

e) to register your caffetrinca.it account, we collect your name and surname, your e-mail address, your password and your date of birth. If you are a registered user, we collect information about your access to the reserved area of ​​the Site. With your express consent, by analyzing your personal data we can process information regarding your interests and preferences regarding our products and services, in order to present proposals and offers in line with your tastes. In case of authentication to the caffetrinca.it account through external social networks, we collect from these third parties the data necessary for registration / authentication through Facebook and through Google. We also collect information about you from third parties and, in particular, from Facebook and Google+. This information includes the following categories of data: e-mail address.

f) we collect information about your browsing on caffetrinca.it, such as the pages you visit and how you interact with the single page and we save this information on our servers.

g) in the event that you supply caffe trinca. single-member company personal data of third parties, for example in cases where you decide to purchase a product to be delivered to a friend, or to make a gift, caffe trinca. single-member company will ensure that the privacy information is sent to the third party at the time of the first communication. We remind you that the use of personal data of third parties is subject to the regulations on the protection of personal data.

caffe trinca. single-member company based in Via Don Milani 82, 90044, Carini (PA)
Operational Headquarters: Via Don Milani 82, 90044, Carini (PA), Italy, is the Data Controller, i.e. the person who decides how and why to process your personal data.

How do we use the personal data collected?
caffe trinca. single-member company collects and processes your personal data for the following purposes:

a) conclude and execute the purchase contract for the products offered on caffetrinca.it. When you complete your purchase, we ask you for the personal data necessary for the execution of the contract, such as payment, anti-fraud checks if you choose to pay by credit or debit card, billing, product shipping and any management of the made.

b) registration on the Site and use of the services offered to registered users. Registration on the Site is possible by entering some personal information, necessary to guarantee your identification and the performance of the services offered to registered users.

c) provision of the services offered on caffetrinca.it. For this purpose caffe trinca. single-member company needs to collect, in relation to each service and its characteristics, the personal data necessary for the performance of the service requested by you.

d) management of requests to our Customer Service, which uses the personal data you provide to satisfy your requests for information and requests for assistance.

e) statistical analysis and surveys. We use some information on your use of the Site to carry out statistical analyzes and surveys in order to improve our offer and our services;

f) sending commercial and promotional communications following the purchase of one of our products, so-called soft spam. Following the purchase of one of our products on the Site, we will send you to the e-mail address you provided us with communications containing our commercial proposals or similar products and services.

g) subject to your express consent, we may use the contact details you have provided for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. Furthermore, always with your consent, we will be able to use your contacts in the context of market research and surveys for the detection of satisfaction in order to improve our services and the relationship with our users. These communications will take place exclusively in the manner you have chosen (via e-mail, SMS, telephone, paper mail, Whatsapp).

h) only with your consent, caffe trinca. single-member company will be able to customize your experience as a registered user on caffetrinca.it, proposing advances and offers in line with your tastes and sending you commercial communications customized according to your interests, these communications will take place exclusively in the manner you have chosen (via e-mail , SMS, telephone, paper mail, Whatsapp).
The personalization will be carried out by analyzing your previous purchases and other information described in the previous paragraph "What personal data do we collect?".
We inform you that you may receive further communications from us even after submitting your unsubscribe request, as some submissions may have already been scheduled, our systems may take some time to process your request.

your caffetrinca.it profile
On the occasion of the creation of your caffetrinca.it we offer you the opportunity to use the following services:

My orders: follow the shipment of your orders, see the history of your orders.

My data: manage your registration data.

My addresses: save or modify your addresses to always have them at hand and complete your purchases faster.

Modify the privacy consents: in the "Privacy Control Center" section you will have the possibility to modify your consents

Autonomous account deletion: in the "Privacy Control Center" section you will have the possibility to permanently and permanently delete your caffetrinca.it account

the trinca coffee company. single-member company based in Via Don Milani 82, 90044, Carini (PA)
Operational Headquarters: Via Don Milani 82, 90044, Carini (PA), Italy as Data Controller, informs interested parties about the purposes and methods of processing the personal data collected, their scope of communication and dissemination, in addition to nature of their contribution.

Purpose:
The personal identification and computer data, collected from the interested parties, object of the treatment, are used directly to fulfill the request for sending the newsletter and relative registration in the mailing list, concerning information messages and commercial and promotional communications relating to the activity carried out by the Owner, in full compliance with the principles of lawfulness and correctness and the provisions of the law.

Processing methods:
The data processing is carried out through paper, computer and telematic supports by specifically appointed internal subjects. The data are stored in electronic archives and, in a residual way, on paper with full assurance of the minimum security measures provided for by the legislator.

Communication and dissemination:
The data collected will not be disclosed and disseminated. The communication to third parties, other than the Data Controller, by the managers, internal but also external to the company structure, and by the identified and appointed persons in charge of processing, is provided, where necessary for the aforementioned purposes, to third parties (such as supply companies and IT assistance) engaged in the correct and regular pursuit of the purposes described. In any case, the processing by third parties will take place according to correctness and in compliance with the provisions of the law in force.

Rights of the interested party:

The interested party can assert their rights as expressed by art. 7, 8, 9 and 10 of Legislative Decree 30 June 2003 n. 196, by contacting the data controller. In particular, according to art. 7 the interested party can obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form. The interested party has the right to obtain the indication:

The origin of the personal data

Of the purposes and methods of the processing;

The logic applied in case of treatment carried out with the aid of electronic instruments

Of the identification details of the owner, of the managers and of the designated representative pursuant to article 5, paragraph 2;

On the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the territory of the State, managers or agents.

Updating, rectification or, when interested, integration of data;

The cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected or subsequently processed;

The attestation that the operations referred to in points 1.2 have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means that are manifestly disproportionate to the protected right.

For legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;

To the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

Storage times:
The data are kept until the request of the interested party for any opposition to the sending and the will of the latter to renounce receiving the newsletter through the methods made available for this purpose periodically.

Consent:
Consent is considered given by flagging the box at the bottom of the form.

caffetrinca.it is a brand owned by caffe trinca. single-member company
Orders are accepted only with delivery in European territory.

Shipments will be made by express courier at no cost. In case of cash on delivery, the cost will be 3 VAT included.
From the moment the shipment takes place, the package will be delivered to you in 24 hours throughout Italy, excluding the islands of Puglia and Calabria where delivery times are extended to 48 hours.

It will be possible to purchase by credit card or payment on delivery (cash on delivery), all this will be asked of you during the formulation of the order and will not involve any price change. In case of problems with shipments, defective products or missing goods, you must notify us by email at info@caffetrinca.it.

In case of lack of items in the package, they will be returned to you by priority mail at our expense once the lack has been ascertained.

For returns or exchanges of defective goods, the costs of returning goods from you to us are at your expense, but the return costs are at our expense.

Pursuant to the current legislation for the protection of consumers Legislative Decree 206/2005, only and exclusively the Consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract and to return any ordered Products already delivered, without any penalty and without specifying the reason. The right of withdrawal may be exercised by the Consumer, under penalty of forfeiture, within fourteen days of receipt of the products. The right of withdrawal is exercised by sending, within the terms indicated above, a written communication to the headquarters of caffe trinca. single-member company by registered letter with acknowledgment of receipt. The communication can be sent without fail, within the same term, also by e-mail to the address info@caffetrinca.it. After having communicated the desire to want to return the goods, the Consumer will have 14 days available to agree with the caffe trinca. single-member company for the collection of goods, and caffe trinca. single-member company will collect the package through its own trusted courier.
The reimbursement of the sums in favor of the Consumer is free and is carried out in the shortest possible time, and in any case within about 14 days from the date on which caffe trinca. single-member company comes into possession of the Products, verifying their integrity in all their parts, the non-use and the return in the original packaging. The costs of returning the products to caffe trinca. single-member companies are charged to the consumer, and in case of withdrawal of the package by caffe trinca. single-member companies will be canceled from the refund due. In order for the right of withdrawal to be exercised, the consumer must place the INTEGRI products as received in the package sent by caffe trinca. single-member company
They are not refundable in any way:

food products whose packages are even partially open.

Coffee machines already used or started.

boxes of coffee already opened and partially consumed.

For every order placed caffe trinca. single-member company issues an invoice if requested in the completion of the order and is shipped together with the package. No changes will be possible after the invoice has been issued. The customer can purchase the products in the caffetrinca.it electronic catalog at the time the order is sent.

Causes the possibility of multiple purchases at the same time by multiple users, caffe trinca. single-member company reserves the right, once the order has been received, to check the availability of the goods and, failing that, to promptly notify the non-acceptance of the order sent.

No responsibility can be attributed to caffe trinca. single-member company for errors on the order, as for each order placed an order summary email is automatically and immediately sent to your mailbox. This confirmation message will re-propose all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.

By placing the order on the caffetrinca.it website, the customer declares to have read the conditions of sale, the proposed payment methods and the entire purchase procedure. With express reference to art. 3 and 4 of Legislative Decree 185/89, the customer will receive, via e-mail, all the information necessary for the identification of the seller that the customer must keep together with the e-mail of acceptance of the contract.

No damage can be claimed from caffe trinca. single-member company for any delays in carrying out repairs or replacements. caffe trinca. single-member company took over this domain starting from the day (01/01/2012). Any inconvenience occurring prior to this date is not attributable to our company.

In case of problems with shipments, defective products or missing goods, you must notify us by email at info@caffetrinca.it.